Contact information

Last updated: 13 August 2026

A real address, a real mailbox and a real phone line. Everything below is answered by a person.

Trading name Prime Appliances
Address 20-26 Aberdeen Park, London N5 2BJ, Royaume-Uni
Email support@Lunwick.shop
Phone +442075423982
Hours Mon–Fri 9:00 am – 5:00 pm · Sat 9:00 am – 1:00 pm (UK time)
Response time Within one working day

Prime Appliances is a trading name, not a registered company. We say so here rather than implying a limited company that does not exist — if that changes, this page will carry the registered name and company number.

Which address to use

The address above is our despatch and correspondence address. It is a working unit rather than a shop, so please do not turn up expecting a showroom.

Do not send returns to it unannounced. Email support@Lunwick.shop first and you will get the right return address and, for anything too large to post, a booked collection. A large appliance that arrives without notice may be refused by the carrier.

What to include

Your order number gets you a useful answer first time. For a suspected fault, a photograph of the appliance and of its rating plate — the sticker with the model and serial number — saves a round trip.


Prime Appliances, 20-26 Aberdeen Park, London N5 2BJ, Royaume-Uni
support@Lunwick.shop · +442075423982