Shipping policy

Last updated: 22 October 2026

Lunwick is a trading name of Raminder Gosal, a sole trader based in Smethwick, England. This policy explains how we deliver your order.

Where we deliver

We deliver to addresses in England, Scotland, Wales and Northern Ireland. We do not currently deliver to the Channel Islands, the Isle of Man, BFPO addresses, or anywhere outside the United Kingdom.

Delivery cost

Standard delivery is free on every order to the areas above, with no minimum spend.

Dispatch times

Orders are dispatched within 1–2 working days of payment. Orders placed at weekends or on bank holidays are dispatched on the next working day.

Delivery times

• All delivery areas: usually 3–7 working days after dispatch.

Delivery times are estimates, not guaranteed dates.

Tracking your order

When your order is dispatched we email you a shipping confirmation with tracking details. You can also check progress at any time on our Track Your Order page.

Orders with several items

Items in the same order may be sent separately and arrive on different days. You will never pay extra for this.

Changing your delivery address

If you need to change your delivery address, email us as soon as possible. We can update it until your order has been dispatched.

Taxes and import charges

All prices are in GBP (£). Lunwick is not VAT-registered, so no VAT is added to your order. There are no customs, import or handling charges on delivery.

Late, missing or damaged orders

If your order is late, missing or arrives damaged, email us your order number (and photos if the item is damaged). We will work with the carrier and offer a replacement or a full refund. If your order has not been delivered within 30 days, you have rights under the Consumer Rights Act 2015, including the right to cancel for a full refund.

Contact us

Lunwick (Raminder Gosal, sole trader)
73 Messenger Rd, Smethwick, B66 3DU, United Kingdom
Email: contact@lunwick.shop
Phone: +44 7363 655501
Monday–Friday, 9:00am–5:00pm (UK time)